Sports / Casino
ok866 takes a straightforward approach to privacy: we collect only what we need to run your account, process your transactions through bKash, Nagad or Bank Transfer, and keep your records secure. Access to our platform depends on your local law and eligible regions — this policy explains exactly what that means for you.
This notice governs how ok866 collects, processes and retains information tied to your account activity. When you create an account, we record the details you submit during registration — name, contact information and any identity verification documents we are required to hold. When you carry out a transaction using bKash, Nagad or Bank Transfer, we log the payment reference and outcome so your account wallet reflects the correct balance. We do not store your full bKash or Nagad PIN; payment authentication happens through the respective wallet app or bank channel, not through us. We collect device and session data — browser type, IP address range, login timestamps — to maintain account security and detect unusual activity. This data is not shared with advertisers. We may share the minimum necessary information with payment processors and any regulatory body where local law requires it. Use of this platform depends on your local law and eligible regions; if access is not permitted in your jurisdiction, this notice still applies to any data we hold from a prior session. Retention periods follow the requirements of applicable law; once a retention period ends, we delete or anonymise the record. Questions about what we hold on your account can be sent through the support route listed in the contact section below.
This policy applies to all activity within the ok866 account environment — from the moment you open the login page through every session you run and every transaction you submit. Understanding the boundary between what we control and what a third party controls helps you know where to direct any data question you have.
Everything you do after logging in — profile edits, session history, deposit records via bKash, Nagad or Bank Transfer — falls inside this policy. We are the data controller for those records and you can request a review at any time.
We log the reference and status of each payment. We do not hold your wallet credentials; those stay within the bKash or Nagad app. Disputes about a wallet balance belong with the wallet provider; disputes about your ok866 account balance come to us.
Game content supplied by studios such as Pragmatic Play or Spadegaming is rendered inside our lobby. We pass only the session token your account needs; no personal profile data is forwarded to a studio beyond what a game session technically requires.
Links leaving the ok866 domain lead to sites with their own policies. We have no control over how those external services collect or use data. Check their privacy notices directly; this policy stops at our domain boundary.
You are not a passive subject in this policy — there are real steps you can take to review, correct or query the information we hold. Log in to your account and open the profile section to see the personal details currently on record. If any detail is wrong — a contact number tied to your bKash account, a name spelling, an email address — use the edit fields there to submit a correction. For records you cannot edit directly, such as historical transaction references or identity documents held for compliance, raise the request through the support contact route. We will confirm receipt and tell you the outcome within the timeframe the applicable rules require. If you want to know what categories of data we hold, or if you believe a record should be deleted once its retention period has passed, contact us through the same route. Availability of specific rights may depend on local law and the eligible region your account falls under.
Open the account profile page after login to see the personal details and contact information we currently hold. This is the fastest way to check what is on record without waiting for a support response.
Use the editable fields in your profile to update a phone number, email address or name. For documents or transaction records that cannot be self-edited, submit a correction request via the support contact route.
If you want to know the categories of data we hold, the retention period that applies, or whether a record has been anonymised, contact the support team. Reference your account ID so we can locate your records quickly.
Once the applicable retention period for a record has passed, you may request deletion or anonymisation. We will confirm the outcome in writing to the contact address on your account.
For any privacy question — what data we hold, how to correct a record or how to raise a concern — use the contact routes published on the ok866 site. We do not invent hours or response commitments we cannot verify here; the published support page shows the current routes and any availability details that apply to your account region.
Open the chat widget from your logged-in account page. Quote your account ID and describe the data question so the support team can pull the right records.
Send your privacy request to the support email address shown in the Contact section of the site. Include your registered contact number and a brief description of the record in question.
The Help section inside your account lists the current support routes, any region-specific contact details and the steps to escalate a data request that has not been resolved at first contact.
We hold your data only as long as legal and operational requirements demand. Account security depends on a combination of your login credentials and the session controls we run server-side; we recommend keeping the mobile number tied to your bKash or Nagad account current so that verification steps reach the right device. Cookies on the site are used for session continuity and basic analytics — not for third-party ad targeting. You can adjust cookie preferences through your browser settings; restricting certain cookies may affect login persistence.
Records are kept for the period required by applicable law. Once that period expires, we delete or anonymise the data. Transaction references linked to bKash, Nagad or Bank Transfer are retained for the minimum required audit period.
Session cookies keep you logged in across pages. Analytics cookies count page visits in aggregate — no personally identifiable data leaves the site via these cookies. Adjust cookie permissions in your browser if you prefer a more restricted setting.
We use server-side session controls to detect unusual login patterns. If a login attempt looks out of character for your account, we may ask for a verification step. Keep your registered mobile number updated for this to reach you reliably.
When this policy changes materially, we post a notice in the account dashboard and update the revision date on this page. Continued use of the account after the notice period means you have seen the updated terms.
These are the questions we see most often about data handling, account records and your rights under this policy. If your question is not answered here, use the contact routes listed in the support section above.
We collect the information you submit during registration — name, contact details and any identity verification documents required by applicable rules. We also log device and session data for account security. We do not collect more than is operationally necessary.
No. Authentication for bKash and Nagad transactions happens inside each respective wallet app or through the bank channel. We log only the payment reference and outcome. Your wallet credentials never pass through our system.
Log in and open your profile page — that shows the personal and contact details currently on record. For transaction history, check the account activity section. For documents or records you cannot view directly, contact support with your account ID.
Yes. Editable details can be updated directly in your profile. For records that cannot be self-edited, send a correction or deletion request through the support contact route. We confirm outcomes in writing. Deletion requests are subject to the retention periods required by applicable law.
We share data only with payment processors handling your bKash, Nagad or Bank Transfer transactions, and with any regulatory body where local law requires it. We do not sell your data to advertisers or share it with unrelated third parties.
Access depends on your local law and eligible region. However, if we hold any data from a previous session, this policy still governs how that data is stored, retained and processed. Contact support if you need records reviewed or removed.